The Certification of the International Standard for Service Excellence awarded to the National Archives

The National Archives of the United Arab of Emirates was awarded the certification of the International Standard for Service Excellence (five star rating) after passing the evaluation stages of this certification, which confirms its commitment to the highest international standards for customer service.

Attaining the highest rating of five stars confirms the attention that the National Archives pays to the status of customers and the Importance of excellent customer service which is in line with the guidance of His Mohammed bin Rashid Al Maktoum, UAE Vice President, Prime Minister and ruler of Dubai.

His Excellency Majid Sultan Al Mehairi, Executive Director of the National Archives, says, “The fact that the National Archives has been awarded the international certification is an acknowledgement of the fine and excellent services provided to customers. We consider this certification as crowning our sincere efforts in serving the public according to the culture of excellence that the National Archives adopts. This commitment to customer service comes within the natural path of the National Archives and its serious commitment to the noble goals, mission and vision sought to be fulfilled in the light of the sound directives by His Highness Sheikh Mansour bin Zayed Al Nahyan, the Deputy Prime Minister, Minister of Presidential Affairs and Chairman of the National Archives".