The archival, records and data landscape in the 21st century is changing public expectations, how we do our work, what constitutes credible evidence and how we protect our holdings. It is time for our profession to discuss, reflect and challenge existing practices to explore and expand the critical role played by archives and information professionals in the 21st century knowledge societies. The ICA Congress 2020, Empowering Knowledge Societies, will be an opportunity for the profession from all over the world to share innovative ideas and research and for colleagues from allied and other professions to join us at this important event. We encourage the community to submit its proposals, but we would also encourage you to reach out to librarians, museum professionals, data managers, journalists and people working in civil society to be part of this conversation. The 21st century information challenges do not simply belong to archives and records professionals, they belong to everyone, so let’s share ideas, build networks to empower our knowledge societies!